Welcome to Dr Fabric! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is handled responsibly and securely.
Information We Collect
Personal Information
When you use our services, we may collect personal information, including but not limited to:
- Name
- Address
- Phone number
- Email address
- Payment information (credit/debit card details, billing address)
Service-Related Information
We collect information related to the services you use and how you use them, such as:
- Laundry preferences
- Order history
- Communication preferences
- Feedback and reviews
Usage Data
We collect data about how you interact with our website and services, including:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on each page
How We Use Your Information
To Provide Services
We use your personal information to:
- Process and deliver your orders
- Communicate with you regarding your orders and our services
- Personalize your experience based on your preferences
To Improve Our Services
We use the information collected to:
- Enhance our website and service offerings
- Conduct data analysis and research to improve customer satisfaction
- Monitor usage patterns and address technical issues
For Marketing Purposes
With your consent, we may use your information to:
- Send promotional materials and updates
- Inform you about new services, offers, and events
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, order delivery, and marketing assistance. These providers have access to the information necessary to perform their functions but are not permitted to use it for other purposes.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments. Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
Access and Update Your Information
You have the right to access and update your personal information. You can do this by contacting us directly at the provided contact information below.
Opt-Out
You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each communication or by contacting us directly.
Cookies
We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
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